FAQ

Usually not. We build on what you already run wherever it fits. Sometimes the honest answer is that a tool cannot do what you need, and in that case we will say so and recommend an alternative. What we will not do is recommend a replacement because it suits us.

No. We do not accept referral commissions, kickbacks or vendor incentives. Recommendations are based on business fit, budget, your existing systems, reliability, scalability and ease of use. We charge for our work, not for what we recommend.

You retain ownership of your business accounts, data, phone numbers and core software, all set up in your name wherever practical. QuickPro may host and manage the automation layer that connects those systems, which is what allows us to monitor, maintain and improve it. If you need everything inside your own environment, we deploy there instead.

Your accounts, phone numbers, customer data and software stay yours and keep working. We provide documentation of every workflow we built, configuration and integration details, a connection inventory and an export of any data we hold for you, plus a reasonable transition period.

There is always a person involved. We design where AI helps and where it should not be anywhere near the work. Anything that reaches a customer with a price on it waits for someone on your team to approve it, and anything urgent or unusual escalates to a human immediately.

Scope and accountability. We start with an assessment rather than a task list, we design the solution before building it, we document and train, and we are still responsible for it in month six. A freelancer builds what you ask for. We work out what you actually need first.

Most engagements are live in two to four weeks. Your side is about two hours in total: an assessment call, a short design review and a training session for your team. We handle everything in between.

Then we will tell you. Plenty of operational problems are solved by a process change, a setting nobody turned on, or one integration. If that is your situation you will hear it on the assessment call, and it costs you nothing.