Restoration companies
Stop losing claims to slow intake and disconnected documentation
Water, fire, and mold damage all start the same way: an urgent call, a fast dispatch, and documentation that has to satisfy an insurance adjuster. We connect the intake, the IICRC-standard documentation, and the multi-party communication between homeowner, adjuster, and crew so a claim moves fast without losing the paper trail it depends on.
Live in 2 to 4 weeks · about two hours of your time · no vendor commissions
Where the work leaks out
- Urgent damage calls not dispatched within the response window that matters most
- Photos and moisture readings not documented to the standard adjusters expect
- Insurance and adjuster details missing when the estimate needs to be written
- Multi-party communication — homeowner, adjuster, crew — happening in three different threads
- Job status updates that only happen when someone calls to ask
- Completed jobs with documentation gaps that delay payment
Not every inquiry is the same
Different work needs a different path
Routing rules are yours. We write them during design so each inquiry goes where it should.
Water damage
The most common call, urgent and time-sensitive for mold prevention.
Fire and smoke damage
Often larger scope, longer timeline, heavier documentation needs.
Mold remediation
May follow a water event or arrive as its own inquiry.
Storm or catastrophe response
Surge demand requiring triage across many simultaneous calls.
The connected process
From first inquiry to handoff
Each step feeds the next, so nothing gets re-typed and nothing waits on someone remembering.
Every step is configured to your process. We do not impose a workflow on your business.
Intake
What gets captured before anyone follows up
The questions are yours. We write them during design so the record is complete before your team spends time on it.
Photos, plans and documents attach to the same record, so nothing lives in a text thread or an inbox.
What stays human
We are not replacing judgement. Nothing here estimates a job, evaluates a site, prices work or decides what to bid.
- Pricing and scope decisions stay with your team
- Proposals wait for a person to approve them
- Anything urgent or unusual escalates immediately
- You approve every message before it goes live
Why it matters here
The documentation is the claim, as much as the work is
An adjuster does not see the drying equipment running for three days — they see the moisture readings and photos that prove it. Documentation captured to the standard adjusters expect, from the first visit, is what keeps a claim moving instead of stalling in review.
Built on what you already run
We connect the systems your team already works in rather than adding another place to check. If something you own genuinely cannot do the job, we will say so.
Examples, not requirements. Running something else? Ask us.
Restoration: common questions
No, we connect to what you already use so documentation and claim details land in the same system your production team uses.
Yes, every inquiry is captured and triaged the same way regardless of volume.
Photo and moisture-reading capture can be structured around the documentation adjusters expect for the damage type.
Status updates go out on a schedule to all relevant parties instead of living in separate phone calls.
Most restoration company builds are live in 2 to 4 weeks.
Still have questions? Let's talk it through.
Free · no obligation
See where claims are slipping through in your business
A working session mapping how work moves through your business today, where it breaks, and what fixing it would involve.