Locksmith companies
Stop losing calls to slow response on urgent lockouts
Locksmith work is almost always urgent from the customer’s perspective, and response speed is most of the decision. We build a process that captures the situation and location immediately, dispatches based on real-time availability, and still tracks the bigger jobs — rekeys, commercial access systems — that a lockout call can turn into.
Live in 2 to 4 weeks · about two hours of your time · no vendor commissions
Where the work leaks out
- Lockout calls answered slowly during peak demand
- Location and vehicle or property details missed until dispatch
- Rekey and access-system opportunities treated like a routine lockout
- Estimates for commercial access projects sent once and forgotten
- No verification process for high-risk requests, creating liability exposure
- Repeat customers or properties not tracked for future service
Not every inquiry is the same
Different work needs a different path
Routing rules are yours. We write them during design so each inquiry goes where it should.
Emergency lockout
Home, auto, or business, priced and dispatched by urgency.
Rekey or lock replacement
Often follows a lockout, move-in, or security concern.
Commercial access systems
Larger scope, master key systems, or electronic access control.
Automotive locksmith
Key fobs and transponder keys, requiring specific equipment.
The connected process
From first inquiry to handoff
Each step feeds the next, so nothing gets re-typed and nothing waits on someone remembering.
Every step is configured to your process. We do not impose a workflow on your business.
Intake
What gets captured before anyone follows up
The questions are yours. We write them during design so the record is complete before your team spends time on it.
Photos, plans and documents attach to the same record, so nothing lives in a text thread or an inbox.
What stays human
We are not replacing judgement. Nothing here estimates a job, evaluates a site, prices work or decides what to bid.
- Pricing and scope decisions stay with your team
- Proposals wait for a person to approve them
- Anything urgent or unusual escalates immediately
- You approve every message before it goes live
Why it matters here
Response time is the product for the first ten minutes of every call
A locksmith call is almost never decided on price in the moment — it is decided on who answers and who can get there fastest. Everything after that first response is where the rekey or access-system opportunity actually gets found and quoted.
Built on what you already run
We connect the systems your team already works in rather than adding another place to check. If something you own genuinely cannot do the job, we will say so.
Examples, not requirements. Running something else? Ask us.
Pricing
Clear starting points
An assessment first, then a fixed quote. Implementation is one-time; management is monthly.
Stop losing the inquiries you already generate.
For owner-operators and smaller teams who cannot answer everything, every time.
- Inquiry response and qualification built
- Missed-call recovery and after-hours coverage
- Web and phone inquiry capture
- Project details collected before callback
- One primary system connected
- Team training and documentation
- Monthly activity reporting
Software, phone and AI usage billed by those providers, in accounts you own.
Respond faster, quote sooner, follow up until the customer decides.
Our recommendation for businesses that need a connected solution rather than one isolated workflow.
Everything in Essentials, plus:
- Scheduling, proposal preparation and follow-up built
- Appointment and site-visit scheduling
- AI-assisted proposal drafts, approved by you
- Photo, plan and document intake
- Unsold-estimate follow-up sequences
- Past-customer reactivation
- Review-request workflows
- Your full software stack connected
- Monthly optimization review
Software, phone and AI usage billed by those providers, in accounts you own.
A repeatable operation across crews, estimators and locations.
For larger or multi-location businesses with several estimators and more complex routing.
Everything in Growth, plus:
- Pipeline and revenue reporting
- Multi-location and multi-department routing
- Estimator and sales-rep assignment
- Residential and commercial workflows separated
- Price-book and estimating-database connections
- Custom API and middleware integration
- Dedicated managed infrastructure
- Quarterly strategy review and priority support
Software, phone and AI usage billed by those providers, in accounts you own.
Paying annually
Pay annually and receive two months of ongoing management at no additional cost. This applies to the recurring management fee only, not to implementation, third-party software, usage charges, custom development or other pass-through expenses.
Locksmith: common questions
No. We connect to what you already run so calls and dispatch stay in the same system.
Verification steps are built into intake for situations where confirming ownership matters before dispatch.
Yes, follow-up questions during a lockout call can surface rekey or commercial access needs instead of ending at the immediate fix.
Yes, with different qualifying questions for each.
Most locksmith builds are live in 2 to 4 weeks.
Free · no obligation
See where calls are slipping through in your business
A working session mapping how work moves through your business today, where it breaks, and what fixing it would involve.